November 2017 Issue

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From The Editor

Keeping Up With Industry Trends

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The Strategic Sell: Managing The Customer Experience

Every Touchpoint Impacts The Customer Journey

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Slow, But Steady

Report On 2016 Sanitary Supply Distributor Sales Shows Steady Growth

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Selling Robots

Part 1Robot Floor Cleaners Enter The Jan/San Market
Part 2Selling Floor Cleaning Robots
Part 3Sales Pitch For Autonomous Equipment

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One-Stop Product Shop

Part 1Wholesalers Help Distributers Diversify
Part 2Diversifying Beyond Jan/San
Part 3Inventory Benefits Of Wholesalers

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Putting Odor Control In Its Place

Part 1Getting Strategic With Air Freshener Placement
Part 2Active Vs. Passive Odor Control
Part 3Odor Control Outside the Restroom

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Freetime: Uniting The Industry for Hope

GOJO Industries President Steve Schultz Helps Raise $14.8 Million for City of Hope

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